Separate preparation from authority

Sorting documents or preparing a checklist is different from approving a legal, health, employment, or material financial decision. Assess each step separately instead of assigning one risk rating to the entire process.

Design a meaningful review

The reviewer needs the original evidence, enough time, an understandable explanation, and the ability to reject an output. A button that merely confirms a machine’s recommendation is not an adequate review design.

Check the consequences of failure

Ask who can be affected, whether the action can be reversed, and how a mistake will be detected. Where the consequences are severe, obtain specialist advice before selecting a system.

Use a smaller preparation-only pilot

If appropriate, test a reversible administrative step using synthetic data. Do not treat success on document formatting as evidence that an automated decision is safe.

THE PRACTICAL TAKEAWAY

A high-value task can still be unsuitable for autonomous execution.

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